

If they're not, they can't be considered 100% safe. Code signing is a really important security feature, and all apps really ought to be signed. If an app is signed by the company that created it then you can be sure you're using an unadulterated version of the software. What is code signing, you ask? In short, it's a cryptographic way to validate that an app has not been tampered with. (It's almost like Citrix is trying to make its apps sound shady!) Other companies are also seeing an impact to older apps, such as An圜onnect's vpnagentd.Īs was the case with a similar issue affecting HP printers last year, it's all about code signing. Among them are two other Citrix apps, ServiceRecords and AuthManager_Mac. Unfortunately, the name "ReceiverHelper" fits right in. All of these adware names are pretty generic, revealing nothing about what they're actually supposed to be doing. There has been a fair bit of Mac adware going around lately with odd two-word names, like StandardBoost or ActivityInput. Not only is macOS apparently saying that it is, but the name is highly suspicious. Of course, if you thought that this was malware, we'd have to forgive you. Only some older versions of the software are causing problems. Not all Citrix software is being flagged as malicious, fortunately. It is a component of Citrix, which is legitimate software made by the company of the same name. If you're one of the affected folks, the good news is that this isn't malicious at all.


This method requires the uninstall password, unless there is not one configured or it has been disabled (see below). Run the batch file with administrator privileges.Copy the batch file to the client computer.If the agent was installed with an uninstall password, add that information to the batch file.See About the Symantec DLP Agent Install Files. Obtain the batch file from the agent install files that were used when installing the agent.We provide an uninstall_agent.bat / uninstall_agent64.bat with the agent install files.įollow these steps to use this batch file: Windows Agent Uninstall Method 1: Use Uninstall_agent batch file Note: Administrative privileges will be required to perform these uninstall steps. Alternative solution: Disable the Mac DLP Agent.Method 2: Msiexec command line uninstall.Method 1: Use Uninstall_agent batch file.
